Vivian Chidimma Ibewest
Professional Summary
Detail-oriented Operations Assistant and aspiring Virtual Assistant with hands-on experience in logistics coordination, shipment tracking, administrative support, customer communication, and data management. Skilled in handling email and chat communication, organizing documents, updating operational records, and supporting day-to-day workflows with accuracy and professionalism. Adept at using Excel, Google Sheets, Google Workspace, and modern communication tools to help teams stay organized, responsive, and efficient in remote and fast-paced work environments.
Best suited for remote administrative support, virtual assistance, customer support, logistics coordination, and operations support roles.
Work Experience
Operations Assistant / Logistics Coordinator
- Coordinated daily logistics activities between truckers, clients, and internal teams to support smooth operations.
- Tracked shipments and provided timely updates to stakeholders, helping maintain visibility across delivery processes.
- Maintained accurate operational records using Excel and other digital tools for reporting and follow-up.
- Handled calls and email communication professionally to support customer needs and internal coordination.
- Followed up on delayed shipments, escalated issues when necessary, and supported timely resolution of operational challenges.
Virtual Assistant (Trainee)
- Supported email communication, administrative coordination, and structured task execution in a remote work setting.
- Performed data entry and online research tasks with close attention to accuracy and organization.
- Assisted with lead generation and document management activities to support business operations.
- Built foundational experience in calendar handling, file organization, and professional client communication.